7 HOMEDEPOT.COM
Please contact 1-877-527-0313 for further assistance.
ANTI-LEAK BOTTLE SUPPORT COLLAR
The bottle support collar (A) on your water dispenser is engineered with a
special anti-leak system to prevent accidental loss of water, (ooding) as a
result of inadvertently installing a defective water bottle. Unfortunately, not all
water bottles are created equal. Almost all 3 and 5 gallon (11.3 and
18.9 L) water bottles are recycled and handled extensively during cleaning,
lling, and shipping. As a result, they are very prone to developing hairline
fractures and pinhole leaks that are not always obvious to the end user until
the time of installation.
If you are experiencing a leak, this simple test will allow you to determine
whether your water bottle or dispenser is the source of the problem.
□ Unplug the unit and remove the water bottle.
□ Remove the bottle support collar (A), and check the water level inside
the reservoir. It should be roughly three-quarters full.
□ Add or drain a few glasses of water to achieve the required ll level.
□ Closely monitor the water level inside the reservoir (1-2 hours). If the
water level drops, immediately drain the remaining water from the unit
and call customer service at 1-877-527-0313. If the water level remains
constant, it is the water bottle and not the dispenser that is leaking.
Please contact your water supplier for a replacement bottle.
IMPORTANT: Never knowingly install a defective water bottle on a
water dispenser. Return immediately for replacement.
Vent Tube
Water Level
A
Pre-Operation (continued)
It is leaking don't know where it's coming from