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Please contact 1-877-527-0313 for further assistance.
Warranty
ONE-YEAR MANUFACTURER DEFECT WARRANTY
This stainless steel kitchen work center kit is warranted to the original purchaser to be free of defects in material and workmanship for one
(1) year from the date of purchase.
Our obligation shall be limited to the repair or replacement of a unit (at our discretion) that may prove, by our sole examination, to be
defective under normal use and service during the warranty period. We may issue credit in the amount of the invoice value of the defective
product (or a percentage of it according to use) in lieu of repair or replacement.
Any failure of this product that is not traceable to a defect in material or workmanship is not covered by this warranty. These
non-warrantable items include, but are not limited to:
□ Change in colour or finish due to chemical usage
□ Damage due to the use of steel wool on the stainless steel surface
□ Improper installation not in accordance with the manufacturer’s instructions
□ Dents, bumps, and scratches incurred during shipping, handling, or installation
□ Damage caused by failure to follow care and cleaning guidelines
□ Alterations made to the unit by the purchaser or installer
□ Damage caused by accidental impact, fire, flood, freezing, or normal wear
□ Bends and warping caused by forced connections, over-tightened fittings, and inadequate support during installation
A thorough inspection must be made before installation and any damage must be promptly reported. We will not be liable for failures or
damage that could have been discovered or avoided by proper inspection and testing prior to installation.
Incidental repairs that would involve a minimum of time and effort on behalf of the purchaser will not be considered warranty work and no
compensation will be deemed forthcoming.
This warranty is non-transferable and shall be voided if the unit is removed from its initial installation or if it is not installed following the
manufacturer’s instructions.
Under no circumstance shall we be held liable for personal injury or property damage resulting from improper installation or use of this
product. We will not be held liable for inconvenience caused by loss of use of this product, costs incurred for labour or materials, removal
and installation of replacement units, or any other incidental or consequential damages. Costs relating to obtaining access for repair or
replacement are the responsibility of the user.
This warranty does not extend to commercial and institutional installation or use.
WARRANTY CLAIM PROCEDURE
If a claimable defect occurs, please contact our customer service team at 1-877-527-0313, 8 a.m. – 6 p.m., EST, Monday–Friday.
Before you make your claim call, please ensure you have:
□ Description of the kitchen work center
□ Proof of sale
□ Details regarding the defect
□ Name(s) and address(es) of the owner and installer
Claims must be filled out in writing and returned within six (6) months of the appearance of a defect. Failure to comply with this stipulation
will make this warranty null and void. We reserve the right to a thirty-day (30) delay following the receipt of a claim in which to inspect the
product. We assume no responsibility for labour costs, removing or replacing a previously installed product, transportation, or the return of
a product.
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